Using your gift card
You can use your Gift Card to make purchases of goods in every Planet Organic store.
Currently the option to use your Gift Card online is not available. This feature will be introduced in the future.
To check the balance of your Planet Organic Gift Card please ask in-store or alternatively click on the following link
Your Gift Card can be topped up or redeemed in exchange for goods at any Planet Organic store. Just ask a member of staff when you visit. You can transfer the entire balance of your Gift
Card to another Gift Card if you wish to do so.
Minimum top-up value is £1

Lost or Stolen cards
Planet Organic cannot be held responsible for any outstanding amount on your Gift Card if it is lost, stolen or used without your permission.You must treat your card as cash and keep it secure.

Your Gift Card will expire if you have not purchased goods with or topped-up your Gift Card for a period of 24 consecutive months. Using your Gift Card for purchases and top-ups will extend the date of expiry to 24 months from date of use.

Refunds and Exchanges
Your Gift Card cannot be refunded, exchanged for cash or resold.
No cash refunds will be awarded for purchases made with the Gift Card. Refunds for purchases originally made with the Gift Card will be awarded to your existing Gift Card or a new Gift Card.

The use of any Planet Organic Gift Card constitutes acceptance of these term and conditions.
Planet Organic reserves the right to update or change these terms and conditions at any time.
The Planet Organic Gift Card is not a cheque guarantee, credit or charge card.
In certain circumstances, customers may be required to purchase goods via cash, voucher, debit or credit card.
Your Gift Card remains the property of Planet Organic who holds the right to cancel it in exceptional circumstances.
Gift Cards may not be used in connection with advertising or any marketing activity without the prior written consent of Planet Organic.
Planet Organic reserves the right to cancel your Gift Card without reimbursement or prior warning if we believe that the card has been fraudulently obtained or used in violation of the Planet Organic Gift Card terms and conditions.