Delivery Information

Last updated 28 November 2020, 09.20AM

We are currently experiencing extraordinary demand on our website. To make sure we can continue to meet this demand, we have temporarily suspended Next Day delivery services. If you have already placed an order for Next Day delivery, your order will be delivered on time.

We are now able to deliver fresh produce and groceries to almost everywhere in the UK using new sustainable insulated packaging. For information on our nationwide delivery of fresh produce and groceries, please click here.

If you have any questions about our delivery options, please contact us at talktous@planetorganic.com.

 

Fresh Food Orders - £5, or free on orders over £50 

If your order contains items that need to stay cool like fruit, yoghurts or hummus, you will be able to specify a delivery date for your order. For the time being, the earliest day you can choose to have these orders delivered is 3 days away. We are working on ways to bring you fresh items sooner.

Your order will be delivered in an insulated box or pouch (find out more by clicking here. If you are not in, we will leave your order in your specified safe place like your porch or garden shed. Our insulated packaging will keep your items cool, but please place the relevant items in the fridge as soon as you can.

We’re able to deliver fresh food orders to most of the UK, excluding postcodes in the highlands and islands. Check our postcode exclusions for fresh food orders at the bottom of this page.  

Please note that some products are required to be sent separately from fresh orders, like perfumes or tinctures, so these will arrive in a separate parcel, but should arrive on the same day.  

 

Next Day Delivery £7, or free on orders over £75 

Next day delivery is available for all orders that don’t contain fresh food items, except for some postcodes in the islands and highlands. Check our postcode exclusions for next day delivery at the bottom of this page.  

Place your order before 12pm (midday) and it will be delivered the following day.

 

Standard Delivery - £5, or free on orders over £50 

Standard Delivery is available for all postcodes in the UK for all orders that don’t contain fresh food items. Your items will be delivered within five working days of placing your order.  

 

International, Click and Collect and 1 hour delivery slots

We have temporarily suspended these delivery options to support the operation of our new website. We are working hard to re-introduce these soon.

 

Postcode exclusions for next day and fresh food order delivery:  

 

Postcode:                                                Area: 

AB 

30-35 

41-54 

 

ABERDEEN 

AB 

36-38 

55-56 

 

NORTHERN HIGHLANDS 

BT ALL NORTHERN IRELAND

DD 

9-10 

 

 

 

FK 

17-21 

 

 

ARGYLL 

G 

83 

 

 

GLASGOW 

GY 

9-10 

 

 

GUERNSEY 

HS 

1-9 

 

 

NORTHERN HIGHLANDS 

IM 

 

ALL 

 

ISLE OF MAN 

IV 

 

ALL 

 

NORTHERN HIGHLANDS 

KA 

27 

 

 

ARRAN 

KA 

28 

 

 

ARGYLL 

KW 

0-14 

 

 

NORTHERN HIGHLANDS 

KW 

15-17 

 

 

ORKNEY SHETLAND 

PA 

20-80 

 

 

ARGYLL 

PH 

15-18 

 

 

DUNDEE 

PH 

19-29 

30-33 

45-48 

NORTHERN HIGHLANDS 

PH 

30-31 

34-44 

49-99 

ARGYLL 

TR 

21-25 

 

 

ISLES OF SCILLY

ZE 

 

ALL 

 

ORKNEY SHETLAND