To thank you for being a great customer, we’ve launched our very own loyalty scheme using the payment and loyalty app, Yoyo.
DOWNLOAD YOYO NOW
Which means… you can now earn 100 loyalty points for every £1 spent in store, access Planet’s new digital stamp cards, receive digital receipts and get regular updates on Planet's monthly deals.
How do you pay with Yoyo?
Step 1: Link your debit or credit card to the app, this will generate your personal QR payment code
Step 2: Shop ’til your heart’s content
Step 3: Head to the till - when prompted by the cashier, scan your QR code on the scanner
Step 4: PING you’ve paid & earned yourself some loyalty points
How secure is the Yoyo app?
We never store your payment details on your phone, in fact we do not send any card information as part of the transaction. Yoyo has developed an ultra secure tokenisation system that generates a single use QR code that constantly changes even when you're offline (making it more secure than card payments). QR codes have a numer of benefits:
- Our tokens (QR codes) change every 30 seconds, even if you're not using them.
- QR codes continue to refresh even without connectivity.
- Consumers can make purchases without mobile connectivity.
- Our tokens (QR codes) change every 30 seconds, even if you're not using them.
- QR codes continue to refresh even without connectivity.
- Consumers can make purchases without mobile connectivity.
Users are not required to top-up the app, but rather pay for each transaction individually. Should you misplace your phone, Yoyo has even added pin or fingerprint entry to the app.
Are there any hidden costs when paying with Yoyo?
Yoyo is (and will always be) completely free to use. In fact, you can save money by having access to the latest Planet Organic deals and discounts.
What kind of debit / credit cards can I link to my Yoyo account?
You can link any debit or credit card from Visa, Mastercard or American Express.
How can I contact Yoyo?
There are more FAQs on the Yoyo website or if you have any queries about the app, you can contact the Yoyo team directly at support@yoyowallet.com.
