Delivery Information
If you have any questions about our delivery options, please visit our FAQs or contact us at talktous@planetorganic.com.
| Standard (3-5 working days) |
£5 or free for deliveries over £75 |
|
Next Day Delivery (Available Tuesday to Friday, for orders placed Monday to Thursday by 1pm)
If your order is placed after the daily cut off time, your order will be prioritized to the next available delivery slot. |
£7.95 |
Premium Postcode Rates & Delivery Schedule
| Area/Postcode | Fee/Service Standards |
| Aberdeen - (AB31 - AB35, AB41 - AB54) | Scottish Highlands: £10.99 - (MIN Two Day service, No free delivery threshold, No Next Day) |
| Argyll - (FK17 - FK21, KA28, PA20 - PA78, PH30 - PH31, PH34 - PH44 & PH49 - PH50) | Scottish Highlands: £10.99 - (MIN Two Day service, No free delivery threshold, No Next Day) |
| Arran - (KA27) | Scottish Highlands: £10.99 - (MIN Two Day service, No free delivery threshold, No Next Day) |
| Northern Highlands -(AB36 - AB38, AB55 - AB56, HS1 - HS9, IV1 - IV63, KW0 - KW14, PH19 - PH29, PH32 - PH33 & PH45 - PH48) | Scottish Highlands: £10.99 - (MIN Two Day service, No free delivery threshold, No Next Day) |
| Dundee - (PH15 - PH18) | Scottish Highlands: £10.99 - (MIN Two Day service, No free delivery threshold, No Next Day) |
| Isle of Man (All IM) | Isle Of Man: £11.99 - (MIN Two Day service, No free delivery threshold, No Next Day) |
Postcode Exclusions for Delivery
| Area | Postcode |
| Guernsey | All GY |
| Jersey | All JE |
| Orkney Shetland | KW15 - KW17 & ZE1 - ZE3 |
|
Scilly Islands,
St Ives, Zennor |
TR21-TR26 |
| Northern Ireland | All BT |
HOW YOU CAN MAKE YOUR DELIVERY EVEN EASIER
• Download the DPD app https://innovation.dpd.co.uk/app
• Use DPD’s quick chat function and call options if you need assistance
• Receive regular text/ email updates to monitor your delivery’s progress
Redirecting Your Parcel to a DPD Pickup Shop for Collection
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Once your order has been dispatched, it will be in transit to the delivery address provided at checkout.
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If you wish to collect your parcel from a DPD Pickup Shop instead, you may be able to redirect your delivery after it has been dispatched.
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When you receive your DPD tracking email or SMS, follow the tracking link provided.
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Select the option to "Collect from Pick Up Point" and choose your preferred DPD Pickup Shop from the available locations.
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Please note that this service is subject to DPD's availability and the redirection must be completed before the parcel is out for delivery.
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Once your parcel has been redirected to a DPD Pickup Shop, this change is final and the delivery cannot be redirected back to a home or alternative delivery address.
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You will receive a further notification from DPD once your parcel has arrived at the selected Pickup Shop and is ready for collection.